PRIVACY POLICY
1. Premise
This section contains information relating to the management methods of hylamarket.it in relation to the processing of hylamarket.it users' data.
This information is also valid for the purposes of the Code regarding the protection of personal data (art. 13 of the d.lg. n. 196/2003) for subjects who interact with hylamarket.it and can be reached at the address corresponding to the home page:
www.hylamarket.it
The information is provided only for hylamarket.it and not for other websites that may be consulted by the user via links contained therein..
The purpose of this document is to provide information on the methods, the times and nature of the information that the data controllers must provide to users when connecting to the hylamarket.it web pages, regardless of the purpose of the connection itself, according to Recommendation n. 2/2001 that the European authorities for the protection of personal data, brought together by art. 29 of directive no. 95/46/CE, adopted the 17 maggio 2001 for the collection of personal data online.
2.
Data processing
Holder
During the use of hylamarket.it, data relating to identified or identifiable individuals may be processed to provide services or improve the latter both for basic services such as identifying the user's language and for more complex services..
The data controller is Emi Petruzzi based in:
via Baroncino 11, Tuoro sul Trasimeno (PG)
Responsible
It is designated by the data controller, responsible for the processing pursuant to the article 29 of the Emi Petruzzi Personal Data Protection Code, as responsible for the maintenance of the technological part of hylamarket.it.
Place
The processing of data generated by the use of hylamarket.it takes place at the headquarters of the data controller with the intervention of the subjects appointed by it. In case of need, the data connected to the newsletter service may be processed by the data controller or persons appointed by him for this purpose at the relevant office.
The data processed
Browsing data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing..
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: save this eventuality, currently data on web contacts do not persist for more than seven days.
Data provided by the user
Sending optional, explicit and voluntary e-mail to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.
3.
Optional provision of data
The user is always free to provide the personal data requested for sending informative material, except as necessary for navigation.
Failure to provide, on the contrary, may make it impossible to obtain what is requested.
4.
Treatment methods
Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent data loss, illicit or incorrect uses and unauthorized access.
5.
Rights of interested parties
Information about the content, the origin, the accuracy, integration, the updating or correction of the data is accessible to the owner of the same as well as their existence in the archives of hylamarket.it which can be verified by request. Likewise, you have the right to request cancellation, the transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment.
Requests must be addressed:
by email, at the address: info@hylamarket.it
a mezzo fax: 075 825107
by post to the following address:
via Baroncino 11, Tuoro sul Trasimeno (PG)
6.
Security of the data provided
Data security is guaranteed during use of the platform by the conformity of the procedures adopted by hylamarket.it with the Privacy Code (D.Lgs 196/2003) with particular regard to the user's personal data.
7.
Changes to this document
This document, published at the address: https://www.hylamarket.it/privacy-policy/
________
constitutes the privacy policy of this site. It may be subject to changes or updates. If there are significant changes and updates, these will be reported with specific notifications to users. Previous versions of the document will still be available for consultation on this page.
The document was updated on 10/12/2019 to comply with the relevant regulatory provisions.
GENERAL CONDITIONS OF SALE
. 1 General provisions
By navigating in this area, the user accesses Hyla Market (www.hylamarket.it). Browsing and transmitting a purchase order on the site entails acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein..
These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the Hyla Market site in accordance with the provisions of Part III, Devil III, Chapter I, Consumer Code (D.lgs. n. 206/05 modified by Legislative Decree. n. 21/14 e D.lgs. 70/03) on the part of:
Soc. Agricola Agrihyla ss
via Baroncino 11, Tuoro sul Trasimeno (PG)
Tax code and VAT number: 03496590542
The user is responsible, before accessing the products provided by the site, to read these General Conditions of Sale which are considered generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which Hyla Market reserves the right to modify unilaterally and without notice.
It is possible to use the site and therefore access products supplied by it and purchase them in the following languages:
Italian and English
. 2 Object
These General Conditions of Sale govern the offer, the forwarding and acceptance of purchase orders for products on Hyla Market and do not regulate, Instead, the provision of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hyperlinks.
Before placing orders and purchasing products and services from different parties, we suggest checking their conditions of sale.
. 3 Conclusion of the contract
To conclude the purchase contract, you will need to fill out the form: purchase form in electronic format and send it following the relevant instructions.
It contains a reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning purchased products.
Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
The contract is concluded when the seller receives the purchase form, after verifying the correctness of the data contained therein.
The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will happen by clicking on the button: pay at the end of the wizard.
Contract concluded, the seller takes charge of the order for its fulfillment.
. 4 Registered users
When completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
The confirmation will in any case exempt Hyla Market from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Hyla Market of any change in their data communicated at any time.
If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties regarding the payments made, Hyla Market will have the right not to activate or suspend the service until the related deficiencies are remedied.
On the occasion of the first request to activate a profile by the user, Hyla Market will assign the same username and password. The latter recognizes that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the actions carried out through such access will be attributed to him and will have binding effect on him..
The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties..
. 5 Product availability
Product availability refers to the actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, as a result of the simultaneous presence of multiple users on the site, the products may be sold to other customers before the order is confirmed.
Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods.. In this eventuality, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed via e-mail.
If the buyer requests cancellation of the order, terminating the contract, Hyla Market will refund the amount paid within 14 days from the moment in which Hyla Market became aware of the buyer's decision to terminate the contract.
. 6 Products offered
Hyla Market sells:
Packaged food products, fresh vegetables
The offer is detailed on the https page://www.hylamarket.it /shop
. 7 Payment methods and prices
The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
In the event of an error, Hyla Market will notify the buyer as soon as possible, allowing the order to be confirmed at the correct amount or canceled. In any case, there will be no obligation for Hyla Market to supply what is sold at the lower price incorrectly indicated.
The prices on the site include VAT, they do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.
Once products have been selected they will be added to the cart, simply follow the purchase instructions, entering or verifying the requested information at each step of the process. Order details may be modified before payment.
Payment can be made via: Paypal, Bank transfer.
. 8 Delivery
Hyla Market ships to the following geographic areas: Italia, Europa.
Delivery takes place as per the purchase form by the date indicated on the same, if no delivery date is specified, within the estimated deadline when selecting the delivery method e, in any case, within the maximum deadline of 10 days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In that case, a notice will specify where the order is located and how to agree on a new delivery.
If you are unable to be present at the delivery location at the agreed time, We ask you to contact us again to agree on a new delivery date.
If delivery cannot take place for reasons not attributable to us afterwards 14 days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.
As a result of the termination the amounts will be refunded, including delivery costs with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 14 days from the date of termination of the contract. Transport resulting from the termination of the contract may have additional costs which will be borne by the buyer.
Shipping costs are the responsibility of the buyer and are explicitly highlighted when placing the order.
. 9 Passing of risk
The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them has been received, including shipping costs, or at the time of delivery, if this happened at a later time.
. 10 Warranty and commercial compliance
The seller is responsible for any defects in the products offered on the site, including the non-conformity of the items to the products ordered, in accordance with the provisions of Italian legislation.
If the buyer has stipulated the contract as a consumer, i.e. any natural person who acts on the site for purposes unrelated to any entrepreneurial or professional activity carried out, This warranty is valid provided that the defect occurs within the expiry date indicated on the products; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is completed correctly.
In case of non-compliance, the buyer who has stipulated the contract as a consumer will have the right to obtain the restoration of the conformity of the products without costs, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract relating to the disputed goods and the consequent reimbursement of the price.
All return costs for defective products will be borne by the seller.
. 11 Withdrawal
In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the deadline of 14 days pursuant to art. 57 del D.lgs 206/2005 starting from the date of receipt of the products.
In case of multiple purchases made by the buyer with a single order and delivered separately, the term of 30 days starts from the date of receipt of the last product.
The buyer who intends to exercise the right of withdrawal must communicate this to Hyla Market via an explicit declaration, which can be sent by registered mail with return receipt.
The buyer must exercise the right of withdrawal by also sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to in Annex I, part B, D.Lgs 21/2014 not mandatory.
The goods can be sent to:
Cerqueto locality, 9 Tuoro sul Trasimeno (PG)
The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the seller will refund the amount of the products subject to the withdrawal within a maximum period of 7 days, including any shipping costs.
As required by the art. 56 comma 3 del D.Lgs 206/2005, modified by Legislative Decree 21/2014, the seller can suspend the reimbursement until receipt of the goods or until the buyer demonstrates that he has sent the goods back.
The seller will make the refund using the same payment method chosen by the buyer during the purchase phase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, you will need to provide your bank details: IBAN, SWIFT and BIC necessary to make the refund.
. 12 Data processing
The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 D.lgs. 30 June 2003 (Privacy Policy).
. 13 Safeguard clause
In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale..
. 14 Contacts
Any request for information can be sent by email to the following address info@agrihyla.it or by telephone to the following address 3897925072 by post to the following address:
Via Baroncino, 11 Tuoro sul Trasimeno 06069 (PG)
________
. 15 Applicable law and competent court
These General Conditions of Sale are governed by Italian law and interpreted according to it, without prejudice to any other mandatory rule prevailing in the country of habitual residence of the buyer. Consequently the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian jurisdictional authority. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.
These conditions were drawn up on 15/12/2019